Website UI revamp to streamline effortless property booking experience
#introduction
Nested in the middle of the wine country, Jardine Hills is a fully equipped self-catering cottage rental concept designed for relaxation & recreation.
The property, situated in the heart of Dealu Mare countryside, is a haven for those seeking an idyllic weekend break or a leisurely mid-week holiday, offering a retreat from the clamor and stress of city life.
Industry
Travel & Accomodation
Location
Dealu Mare, Romania
Year
2022
#difficulties
Acknowledging their existing website's functionality, they recognized the opportunity to enhance user experience by revitalizing its design and providing a language option that resonated with local customers.
Over time, their old website grew dated and lacked a clear navigational structure, making it challenging for potential guests to easily discover the unique experiences available and make well-informed decisions.
#solutions
Adopting a strategic roadmap for website redesign, our approach involved a framework that led to the following solutions.
Crafted an intuitive website structure and information hierarchy.
Introduced a dedicated section to showcase activity recommendations.
Added FAQ and chat support for convenient customer communication.
Enhanced user engagement with captivating visual content.
Developed a seamless, responsive website interface.
Designed an intuitive booking page for effortless bookings.
Expanded payment possibilities by adding an additional gateway.
Implemented translation in the local language.
#outcome
The results of our work
45%
A notable 45% increase in website engagement time has led to users spending more time exploring the site and discovering the property’s offerings.
20%
By introducing a dedicated booking page and adopting a widely-preferred payment engine, booking times were reduced by at least 20%.
Saved the business valuable time by providing up-to-date information on the website, minimizing the need for extensive customer interaction.
Localization of the website increased its accessibility to local customers, enhancing overall convenience.
The initial website they've built was great, so we brought them back for a revamp. They exceeded expectations once again! A reliable partner that we can always count on.
